Terms & Condition

 

Last updated: [02-10-2025]

These Terms & Conditions govern the sale of Creollagen™ by CoreOptimise™ Ltd (“we”, “us”, “our”) to you (“the customer”, “you”). By placing an order, you agree to these Terms & Conditions.

 

1. Company Information

CoreOptimise™ Ltd
 Registered in England & Wales
 Based in Manchester, United Kingdom

2. Product Information

  • Creollagen™ is a food supplement, not a medicine.


  • It is not intended to diagnose, treat, cure, or prevent any disease.


  • Information provided on our website, packaging, or marketing is for general purposes only and should not replace medical advice.


3. Ordering & Payment

  • Orders can be placed through our official website or social media only.


  • Payment must be made in full at the time of ordering.


  • We accept payment via the methods shown at checkout.


4. Delivery

  • We currently offer UK delivery only.


  • Orders are typically processed and dispatched within 1-2 working days.


  • Delivery times are estimates only and are not guaranteed.


5. Returns & Refunds

  • Due to the nature of food supplements, we do not accept returns or refunds, unless the item is faulty or damaged upon arrival.


  • If your order arrives damaged or faulty, please contact us within 7 days of delivery with proof of the issue.


  • Approved refunds will be processed back to your original payment method.


6. Product Use & Disclaimer

  • Creollagen™ should be used only as directed on the label.


  • Not suitable for:


    • Individuals under 18 years old


    • Pregnant or breastfeeding women


    • Anyone with a medical condition without prior consultation with a healthcare professional


  • Discontinue use and seek medical advice if adverse reactions occur.


  • Results may vary between individuals.


7. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages from the use of our product.

  • Our total liability shall not exceed the amount paid for the product in question.


8. Governing Law

These Terms & Conditions are governed by the laws of England & Wales.
 Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.

9. Contact Us

If you have any questions, please contact us:
 📧 Email: contactteam@coreoptimise.co.uk
 🏢 Address: International House, 61 Mosley Street, Manchester, M2 3HZ, United Kingdom