Frequently Asked Questions

Creollagen® is CoreOptimise®'s daily creatine + collagen powder, combining creatine monohydrate, hydrolysed collagen and vitamin C in one convenient serving.

It was created to simplify routines that would otherwise require separate creatine and collagen supplements.

Creollagen® is available in our flavoured bovine collagen formulas, including Amalfi Lemon and Suncrest Peach, as well as our Unflavoured Marine formula.

The marine version uses Naticol® marine collagen and is designed for customers who prefer a fish-derived collagen source or want an unflavoured option.

Quite simply: serving size.

Our flavoured Creollagen® formula provides 5 g of creatine and 13 g of hydrolysed collagen per daily serving, before even accounting for vitamin C and flavouring.

Delivering those quantities through capsules would require a large number of capsules every day. Powder allows us to deliver the intended serving in one straightforward daily scoop.

Creollagen® is designed for adults looking for a convenient way to incorporate both creatine and collagen into their daily routine.

That includes gym-goers and athletes, but it isn't limited to sport. Many customers simply use it as part of their everyday nutrition and wellness routine.

Yes. Creollagen® is designed for adult men and women. Creatine and collagen are not gender-specific ingredients, and the formula can fit into a wide variety of lifestyles and training routines.

No. Collagen is animal-derived, so no Creollagen® formula is vegan or vegetarian.

Our flavoured versions use bovine collagen peptides, while Creollagen® Unflavoured uses fish-derived marine collagen.

Each pouch contains 30 daily servings, giving you approximately one month's supply when used once per day.

Each daily serving of our Amalfi Lemon and Suncrest Peach Creollagen® formulas provides:

Each daily serving of Creollagen® Unflavoured provides:

We wanted Creollagen® to provide a meaningful standalone daily serving of creatine rather than adding a small amount simply so it could appear on the ingredient list.

Each serving therefore contains 5 g of creatine monohydrate.

Vitamin C contributes to normal collagen formation for the normal function of skin, cartilage and bones, as well as contributing to the normal function of the immune system and protection of cells from oxidative stress.

Each serving of Creollagen® contains 100 mg of vitamin C.

Dosage is one of the four principles behind CoreOptimise®: Dosage, Quality, Innovation and Transparency.

We believe customers should be able to see exactly what they're consuming, in quantities that are clearly stated and easy to understand.

No. We favour transparent labelling so you can see the quantities of the key ingredients in each serving rather than hiding them behind a combined proprietary blend.

Take one serving daily and mix thoroughly with water or another suitable drink.

Always follow the serving and mixing instructions shown on your individual pouch.

There is no requirement to take Creollagen® at one specific time of day. The easiest approach is to choose a time you can consistently stick to.

Popular options include first thing in the morning, with a meal or around training.

No. A creatine loading phase is optional rather than essential.

Creollagen® already provides 5 g of creatine per daily serving, so it can simply be taken consistently each day.

Creollagen® is designed as a daily product, so you can continue taking your normal serving on days when you don't train.

Yes. Creollagen® can be taken with or without a meal. Choose whichever approach fits your routine and feels most comfortable for you.

Yes. Creollagen® can be mixed with water or incorporated into suitable shakes and smoothies.

For the flavoured versions, we generally recommend trying them with cold water first so you can find the strength that suits your taste.

Creollagen® can generally be incorporated into an existing supplement routine, but remember to consider the total quantities of any ingredients you may be taking from multiple products.

If you take medication, have a medical condition, are pregnant or breastfeeding, or have been advised to monitor your intake of a particular nutrient, speak with an appropriate healthcare professional before use.

Creollagen® is designed for consistent daily use as part of a balanced diet and healthy lifestyle.

Follow the directions on the pouch and do not exceed the recommended daily serving.

CoreOptimise® supplements are manufactured in the United Kingdom.

Keeping manufacturing in the UK allows us to work closely with our manufacturing partners throughout formulation, production and quality control.

Our products are manufactured within defined quality-control procedures and batch documentation is maintained as part of the manufacturing and release process.

Product-specific documentation may include information relating to formulation, microbiological testing, heavy metals and other relevant specifications.

Yes. If you'd like information relating to the batch of Creollagen® you're considering or have purchased, please contact our team.

As each flavour and production batch has its own documentation, please tell us which product you have so we can provide the appropriate information.

Contact the CoreOptimise® team →

A Certificate of Conformity is batch documentation used to confirm that a manufactured product has been produced and released against its defined specification and applicable quality-control requirements.

The exact information shown can vary depending on the product and manufacturing batch.

Transparency is one of our core brand principles.

From clearly stating key ingredient quantities to making appropriate batch information available, our aim is to make it easier for customers to understand what they're buying.

We currently offer free UK shipping on all orders.

UK mainland orders are typically delivered within 2–5 working days.

Remote locations and periods of unusually high courier demand may take slightly longer.

Please allow a 1–2 working day processing window. Orders placed before midday Monday–Friday will usually be processed as quickly as possible, while weekend and public holiday orders are handled from the next working day.

Once your order has been dispatched, you'll receive tracking information by email so you can follow its progress.

Our direct website shipping is currently focused on the UK.

As our delivery options expand, we'll update the relevant shipping information across the website.

Unopened and unused products can be returned in line with our current returns policy.

For hygiene and safety reasons, opened supplements cannot normally be accepted for change-of-mind returns.

Please see our Refund Policy for the complete terms.

Please contact us as soon as possible with your order number and photographs showing the issue.

Our team will review it and help arrange the appropriate resolution.

Contact our support team →

If your order hasn't been dispatched yet, contact us as quickly as possible and we'll do our best to help.

Once an order has entered the shipping process, we may no longer be able to cancel it or change the delivery details.

Once an eligible return has been received and checked, refunds are processed back to the original payment method.

Your bank or payment provider may require additional time before the funds appear in your account.