FAQs @ CoreOptimise™
Find answers to our most frequently asked questions.
Company & Product FAQs ❓
💊 Why isn’t Creollagen™ available in pill or capsule form?
The reason is simple — serving size.
Each daily serving of Creollagen™ delivers 5g of creatine and 13g of collagen peptides, alongside vitamin C.
That’s over 18 grams of active ingredients per scoop.
To put that into perspective, a standard capsule holds about 500mg (0.5g).
You’d need to swallow 35+ capsules every day to match one scoop of Creollagen™.
Not only would this be impractical, it would also drive up cost and reduce compliance.
By keeping it as a powder, we make sure you get the full, research-backed doses in a convenient, mixable format — easy to take daily and versatile to add into water, smoothies, or shakes.
⚖️ Why are Creollagen™ dosages different from other supplements?
Many supplement companies underdose their products and rely on marketing tricks to make them look more effective than they are. A common tactic is listing amounts in milligrams (mg) instead of grams (g) — for example, writing “2,500mg” instead of clearly stating “2.5g.”
This makes small doses appear larger and misleads customers into thinking they’re getting the full research-backed amount.
At CoreOptimise™, we don’t cut corners. Each serving of Creollagen™ delivers the full clinical doses:
- 5g creatine monohydrate (not the ineffective 2–3g you’ll often see)
- 13g hydrolysed collagen peptides (well above the 2–5g “sprinkle” blends many brands use)
- 100mg vitamin C to support collagen absorption
We list everything clearly in grams so you know exactly what you’re getting — premium dosing backed by science, not marketing tricks.
💊 What are the dosages in Creollagen™, and why are they important?
Each serving of Creollagen™ contains:
Creatine Monohydrate – 5,000mg (5g): The clinically researched daily dose shown to improve strength, power output, recovery, and even cognitive performance. Lower doses found in many products are often ineffective because they don’t fully saturate muscle stores.
Hydrolysed Bovine Collagen Peptides – 13,000mg (13g): A research-backed serving that supports joint health, skin elasticity, bone strength, and connective tissue repair. Studies show benefits typically begin with 10g+ daily, making Creollagen™ optimally dosed.
Vitamin C – 100mg: An essential cofactor for collagen synthesis and a powerful antioxidant that protects cells and supports immunity. Including it ensures maximum utilisation of collagen in the body.
Unlike many underdosed blends, CoreOptimise™ formulated Creollagen™ to align with the available science — so every scoop delivers benefits you can actually feel and trust.
🧪 How is CoreOptimise™ different from other supplement brands?
At CoreOptimise™, we pride ourselves on using research-backed doses, clean ingredients, and no unnecessary fillers or artificial sweeteners. Our products are built on science, experience, and real-world performance.
We're a small, passionate business that puts customers first. We genuinely believe we have created the best creatine & collagen supplement available.
🏋️ Who is Creollagen™ for?
Creollagen™ is designed for athletes, gym-goers, and anyone looking to support strength, recovery, joints, skin, and overall health. It’s suitable for both men and women of all ages.
📦 How many servings are in each bag?
Each 600g bag contains 30 servings of Creollagen™ (20g per serving).
So you can ✅ off your collagen & creatine monthly requirement in one bag. 🧠 🎯
⚖️ How do I take Creollagen™?.
Mix one 20g serving (one scoop) with water or your favourite drink daily. It can be taken at any time of the day — post-workout, with meals, or as part of your morning routine
⏳ How long until I feel the benefits of Creollagen™?
The timeline depends on the ingredient and the benefit you’re looking for. Creatine typically saturates muscle stores within 2–4 weeks of daily use, with many users noticing improvements in strength, energy, and workout performance sooner. Collagen works more gradually — research suggests consistent use over 8–12 weeks supports joint comfort, skin elasticity, and connective tissue health. With daily use of Creollagen™, you can expect short-term performance benefits from creatine and longer-term wellness support from collagen.
👩🦰 Why should women take Creollagen™?
As women age, natural collagen levels decline, affecting skin, joints, and bone strength — while creatine supports energy, recovery, and performance, especially important for active women and female athletes. Creollagen™ combines both in one daily, optimised formula to support long-term health and performance.
🌸 Why is Creollagen™ beneficial post-menopause?
After menopause, women experience a faster decline in collagen, which can impact skin elasticity, joint health, and bone strength. At the same time, creatine becomes especially valuable for supporting energy, muscle maintenance, and healthy ageing. Creollagen™ brings these two proven ingredients together, helping post-menopausal women stay active, strong, and resilient.
🚫 Is Creollagen™ suitable for vegetarians or vegans?
Creollagen™ contains bovine collagen peptides, so it is not suitable for vegans or vegetarians.
🔬 Is Creollagen™ backed by science?
Yes. Creatine and collagen are among the most researched supplements available, with proven benefits for strength, recovery, joint health, and skin. We’ve combined both in optimal, research-aligned doses.
🧪 Does CoreOptimise™ provide a COA for Creollagen™?
Yes. Every batch of Creollagen™ is tested, and a COA (Certificate of Analysis) is available to confirm the purity and dosing of creatine, collagen, and vitamin C.
📑 What is a Certificate of Analysis (COA)?
A Certificate of Analysis (COA) is an official document from an accredited lab that verifies the quality, purity, and safety of a supplement. It confirms that the ingredients and dosages on the label match what’s in the product.
📥 How can I access the COA for Creollagen™?
We make COAs available upon request. You can contact us at contactteam@coreoptimise.co.uk, and we’ll be happy to share the latest batch report with you.
🏋️ Do I need to “load” creatine with Creollagen™?
No. The 5g of creatine in Creollagen™ is the proven daily dose for long-term benefits. While some protocols recommend a short “loading phase,” consistent daily use of 5g achieves the same muscle saturation within a few weeks.
💧 When’s the best time to take Creollagen™?
Anytime that works for you. Creatine works through saturation, not timing, and collagen benefits come from consistent use. Many people take it in the morning, post-workout, or add it to a daily shake.
🧠 Does Creollagen™ help with focus and brain health?
Yes — recent research shows creatine supports cognitive function, focus, and resilience to fatigue, while collagen and vitamin C help protect cells and support overall vitality. Together, they provide a daily boost for both body and mind.
⚡ Can I take Creollagen™ with other supplements?
Yes — Creollagen™ works well alongside most supplements such as protein powders, electrolytes, or pre-workouts. Because it’s unblended with unnecessary extras, it fits easily into any routine
🕒 Can I take Creollagen™ long term?
Absolutely. Creatine and collagen are safe for daily, long-term use, with benefits that build over time. In fact, consistency is key to experiencing their full impact.
🌍 Where are your products made?
All CoreOptimise™ supplements, including Creollagen™, are proudly manufactured in the UK under strict quality standards.
🍽️ Should I take Creollagen™ with food?
It’s completely up to you. Collagen and creatine are well absorbed with or without food, though some people enjoy mixing it into smoothies or shakes. Consistency matters more than timing.
🏭 🌿Where are CoreOptimise™ products made?
Proudly Made in the UK.
All CoreOptimise™ supplements are manufactured right here in the United Kingdom under strict GMP (Good Manufacturing Practice) and HACCP certified standards.
Each batch is carefully produced, tested, and verified for safety, purity, and consistency, ensuring premium quality from blend to pouch. 💪
We’re committed to maintaining UK excellence — keeping our production local, transparent, and fully compliant with national food supplement regulations.
Shipping & Returns FAQs 🚚
📦 How much is shipping?
We offer free UK shipping on ALL orders.
🚚 How long will delivery take?
Orders are usually delivered within 2–5 working days (UK mainland). Remote locations may take slightly longer.
📍 How do I track my order?
Once your order has shipped, you’ll receive a tracking link by email so you can follow its progress.
🌍 Do you ship internationally?
Currently we ship within the UK only. We are working on international delivery options and will update customers once available.
🕒 When are orders dispatched?
Allow for a 1-2 day processing window. Orders placed before 12pm (midday, Mon–Fri) are usually dispatched the same working day. Orders placed after this time or on weekends/public holidays will be processed the next working day.
🔄 Can I return a product?
Yes, we accept returns of unopened and unused products within 30 days of delivery. For health and safety reasons, we cannot accept returns of opened products unless there is a proven quality issue.
📥 How do I request a return?
Please contact us at contactteam@coreoptimise.co.uk with your order number and reason for return. We’ll provide instructions on how to send the product back.
💳 Who pays for return shipping?
If the return is due to our error (e.g. incorrect or damaged product), we will cover return shipping costs. For all other returns (e.g. change of mind), the customer is responsible for return postage.
⚖️ Do you accept returns for opened supplements?
For safety and hygiene reasons, we cannot accept returns of opened products unless the product was faulty or damaged on arrival.
💰 How long does it take to process a refund?
Refunds are processed within 5–7 working days once we have received and inspected your return. Refunds are issued back to your original payment method.
📦 What if my order arrives damaged or incorrect?
Please email us within 48 hours of delivery with your order number and photos of the issue. We’ll arrange a replacement or refund as quickly as possible.
🚫 Can I cancel an order once it’s placed?
We can usually cancel an order if it has not yet been dispatched. Please email us immediately at contactteam@coreoptimise.co.uk with your order number. Once an order has been shipped, it cannot be cancelled but can still be returned.
📨 Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, email us immediately at contactteam@coreoptimise.co.uk and we’ll update the address. Once dispatched, we can’t change the address, but you may be able to redirect through the courier’s tracking system.
"Amazing. I don't normally like flavoured supplements, but the taste is different. It tastes natural, not artificial, and it's nice to take my time and sip at the start of my day! Highly recommend!"
Elaine J, Manchester, UK